WE'VE GOT ANSWERS
Product Frequently Asked Questions
Vacuums
Where do I locate my warranty information?
Warranty information for each product can be found within the product manual and is located at the end of each manual.
In order to find your product manual, navigate to the product detail page, and select the product manual.
If you need further assistance please reach out to our skilled Charolotte-based support staff by visiting https://hoover.com/pages/contact-hoover to chat with a live agent.
Where do I locate my warranty information?
Warranty information for each product can be found within the product manual and is located at the end of each manual.
In order to find your product manual, navigate to the product detail page, and select the product manual.
If you need further assistance please reach out to our skilled Charolotte-based support staff by visiting https://hoover.com/pages/contact-hoover to chat with a live agent.
General Vacuum FAQ's
Tips for loss of suction
Check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours)
Tips for changing your vacuum belt
This is a general description on how to replace the belt. Turn your vacuum over. Use a Phillips screwdriver to take off the 8 screws. Remove the bottom plate. Some models only require 6 screws. Then take off that old belt. Slide on a new belt with the lettering on the outside. Slip belt around the brush roll in area without bristles and metal pin. Each end of the brush roll will fit into pockets on each side of the nozzle. Put the plate back on and screw together.
How do I clear a clog in my bagless upright vacuum?
Steps
1. Start by unplugging your vacuum. If you have a cordless vacuum, remove the battery.
2. Then check your bag or dirt cup and empty it if it’s full.
3. Before you reattach the dirt cup, check the elbow pipe for clogs.
4. Next, check your filter and rinse or replace it if it’s dirty.
5. Be sure to let your rinsable filter dry for at least 24 hours.
6. Now we can inspect the hose for clogs. Detach it from the bottom then stretch it to look for obstructions.
7. If the hose comes off completely, Use a long, blunt object to push out any clogs.
8. Finally, remove your wand and make sure it’s clear of obstructions.
PowerDrive Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
General Vacuum FAQ's
Tips for loss of suction
Check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours)
Tips for changing your vacuum belt
This is a general description on how to replace the belt. Turn your vacuum over. Use a Phillips screwdriver to take off the 8 screws. Remove the bottom plate. Some models only require 6 screws. Then take off that old belt. Slide on a new belt with the lettering on the outside. Slip belt around the brush roll in area without bristles and metal pin. Each end of the brush roll will fit into pockets on each side of the nozzle. Put the plate back on and screw together.
How do I clear a clog in my bagless upright vacuum?
Steps
1. Start by unplugging your vacuum. If you have a cordless vacuum, remove the battery.
2. Then check your bag or dirt cup and empty it if it’s full.
3. Before you reattach the dirt cup, check the elbow pipe for clogs.
4. Next, check your filter and rinse or replace it if it’s dirty.
5. Be sure to let your rinsable filter dry for at least 24 hours.
6. Now we can inspect the hose for clogs. Detach it from the bottom then stretch it to look for obstructions.
7. If the hose comes off completely, Use a long, blunt object to push out any clogs.
8. Finally, remove your wand and make sure it’s clear of obstructions.
PowerDrive Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Tips for loss of suction
Check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours)
Tips for changing your vacuum belt
This is a general description on how to replace the belt. Turn your vacuum over. Use a Phillips screwdriver to take off the 8 screws. Remove the bottom plate. Some models only require 6 screws. Then take off that old belt. Slide on a new belt with the lettering on the outside. Slip belt around the brush roll in area without bristles and metal pin. Each end of the brush roll will fit into pockets on each side of the nozzle. Put the plate back on and screw together.
How do I clear a clog in my bagless upright vacuum?
Steps
1. Start by unplugging your vacuum. If you have a cordless vacuum, remove the battery.
2. Then check your bag or dirt cup and empty it if it’s full.
3. Before you reattach the dirt cup, check the elbow pipe for clogs.
4. Next, check your filter and rinse or replace it if it’s dirty.
5. Be sure to let your rinsable filter dry for at least 24 hours.
6. Now we can inspect the hose for clogs. Detach it from the bottom then stretch it to look for obstructions.
7. If the hose comes off completely, Use a long, blunt object to push out any clogs.
8. Finally, remove your wand and make sure it’s clear of obstructions.
PowerDrive Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Tips for changing your vacuum belt
This is a general description on how to replace the belt. Turn your vacuum over. Use a Phillips screwdriver to take off the 8 screws. Remove the bottom plate. Some models only require 6 screws. Then take off that old belt. Slide on a new belt with the lettering on the outside. Slip belt around the brush roll in area without bristles and metal pin. Each end of the brush roll will fit into pockets on each side of the nozzle. Put the plate back on and screw together.
How do I clear a clog in my bagless upright vacuum?
Steps
1. Start by unplugging your vacuum. If you have a cordless vacuum, remove the battery.
2. Then check your bag or dirt cup and empty it if it’s full.
3. Before you reattach the dirt cup, check the elbow pipe for clogs.
4. Next, check your filter and rinse or replace it if it’s dirty.
5. Be sure to let your rinsable filter dry for at least 24 hours.
6. Now we can inspect the hose for clogs. Detach it from the bottom then stretch it to look for obstructions.
7. If the hose comes off completely, Use a long, blunt object to push out any clogs.
8. Finally, remove your wand and make sure it’s clear of obstructions.
How do I clear a clog in my bagless upright vacuum?
Steps
1. Start by unplugging your vacuum. If you have a cordless vacuum, remove the battery.
2. Then check your bag or dirt cup and empty it if it’s full.
3. Before you reattach the dirt cup, check the elbow pipe for clogs.
4. Next, check your filter and rinse or replace it if it’s dirty.
5. Be sure to let your rinsable filter dry for at least 24 hours.
6. Now we can inspect the hose for clogs. Detach it from the bottom then stretch it to look for obstructions.
7. If the hose comes off completely, Use a long, blunt object to push out any clogs.
8. Finally, remove your wand and make sure it’s clear of obstructions.
PowerDrive Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
PowerDrive Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is AllergenBlock Technology
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I was the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
ONEPWR Hepa+ Cordless Upright FAQ's
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is the Warranty?
3 years on product, battery, and charger
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is included in the box?
2 x ONEPWR 4.0Ah Max batteries, 1 x ONEPWR Charger, and 2 X HEPA bags (AH15600)
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How much does the product weigh?
10.2 lbs w/out battery and 11.4 w/ ONEPWR 4.0Ah Max battery
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Are there attachments for my vacuum?
No, this vacuum is designed for maximum cleaning performance on carpet and floor. We do have other great cleaning products in the ONEPWR network to support your above cleaning needs
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
When should I change my bag?
You should change your bag once debris reaches the max fill line or after cleaning up very fine debris that can clog the pores of the bag
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is the capacity of this vacuum bag?
9 quarts
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What bag fits the vacuum?
The AH15600 bags - HEPA Media Filtration.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What floor surfaces can I use my ONEPWR Upright on?
The ONEPWR Upright can be used on both carpet and hard floor. Use the two-speed switch to select the floor type you are cleaning
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Does this vacuum swivel?
No, but it is lightweight and easy to maneuver
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Is this vacuum safe for hard wood?
Yes, the product is safe for hard floors
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Air Steerable Upright Vacuum FAQ's
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is swivel steering?
Effortlessly maneuvers around furniture and into tight spaces with ease giving you more control to get the job done.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is AllergenBlock Technology?
AllergenBlock Technology - Prevents *97% of pet dander, dirt, dust, and pollen particles** from re-entering the air.
*Based on ASTMF1977 using particle sizes down to 0.5 microns**Pet dander, dirt, dust & pollen particles picked up from your vacuum down to 0.5 microns
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is WindTunnel Technology?
WindTunnel® 3Technology - Creates three channels of suction to lift and remove surface debris and deeply embedded dirt
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How much does the vacuum weigh?
The full weight of the vacuum is 14 lbs.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I use the brush roll?
The switch can be found on the top right hand side of the canister. The brush roll is best used on when vacuuming carpets. Turn off the brush roll when vacuuming hardwood or tile.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I use the hose?
Begin by removing the hose from the storage position. Then flip down the hose connector door and insert the hose.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I know if I need to clean the filter?
Begin by removing the canister from the vacuum, then twist the lid until it unlocks. Once you remove the lid, pull out the filter and look at both sides to determine if the filter needs to be washed.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How do I wash the filter?
Clean the filter by placing it under running water until all the dirt and debris are washed away. Next place out to dry for 24 hours.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How often do I need to wash the filter?
It’s important to wash your filter every month.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Is there another filter on board?
Yes, the HEPA filter is located underneath the location of the bottom of the dirt cup and should be cleaned every 2 months.
Carpet Cleaners
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
General Carpet Cleaner FAQs
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Can I use non-Hoover solutions in my Hoover carpet cleaner?
We recommend that you use Hoover solutions to ensure best user experience and no machines damage. We offer a wide variety of solutions and pre-treats depending on your cleaning needs. We would love to get in contact with you directly to discuss the options, but we recommend navigating to the Hoover Cleaning Solutions page and picking up what fits your needs.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Carpet Cleaner leaking after use.
To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing any leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Solution Tips & Tricks
The instructions on your solution bottle are a great resource and reference. Please read the instructions before use
We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean
Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness
Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds
If there is no dye on the cloth, then the solution is safe to use
To remove solution residue from your carpet, rinse by using only water in your carpet cleaner
When cleaning, overlap the cleaned areas by a half inch to prevent streaking
Removing Stains
Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets
Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it
For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear
Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning
Loosen the dried dirt and vacuum as much debris as possible before washing
Then use a HOOVER® carpet cleaner with solution to remove any remaining stains
Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner
Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor
Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area
Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more
Baby Formula – Use warm water and a white cloth
Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue
Blood – Clean with cold water. Hot water can set the stain, making it harder to clean
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
What part should I order if I lose an attachment for my carpet washer hose?
The majority of Hoover carpet cleaner attachment hoses have the same end on them. This means that all of the attachments and piece that make up the end of the hose are interchangeable between them. The most common parts that would need to be purchased are:
38613040 - Standard Stair and Upholstery Brush
302598001 - Powered Hand Tool
43412007 - Nozzle/Valve Assembly (the small white piece that the water comes from. To replace this the two screws need to be removed and the spring must be reassembled the correct way. If the customer is unsure if they will be able to change it, then the unit would need to be taken into a service center)
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Smartwash+ and Smartwash™ Pet FAQ's
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Is SmartWash safe for use on both carpets and rugs?
They are safe to use on the following carpet and area rug types:
Nylon
Polyolefin
Polyester
Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How often should I deep clean my carpets?
We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Can SmartWash™ clean furniture?
Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Does SmartWash™ have rinse-only mode?
It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How much cleaning solution do I use with SmartWash™?
The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with HOOVER® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What attachments are included with SmartWash™?
The HOOVER® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Can SmartWash™ be used on hard floor surfaces?
We designed the HOOVER® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How easy is it to clean the brush roll on SmartWash™?
SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What is the warranty for SmartWash™?
The HOOVER® SmartWash™ Carpet Cleaner comes with a 5 year warranty.
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
What is Hoover's HeatForce™ Technology?
HOOVER®’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
PowerDash FAQ's
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Do I have to vacuum before I use it?
Yes, we recommend vacuuming before using any carpet cleaner. This allows your cleaner to perform better and last longer. If you are in search of a vacuum, we would like to recommend the HOOVER® High Performance Swivel. It is perfect for deep cleaning and homes with pets. It allows for seemingly effortless cleaning with the combination of powerful suction and convenient swivel steering, perfect for a pre-wash clean!
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Will this product work on my tile floor?
We do not recommend using this on hard floors. The HOOVER® PowerDash™ was designed for carpet cleaning only. If you are looking for a hard floor cleaner, check out the cordless HOOVER® ONEPWR™ FloorMate JET™. It can powerfully vacuum AND wash your hard floors at the same time, simplifying your cleaning routine and removing the hassle of a cord. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Can this machine also be used as a vacuum cleaner?
PowerDash™ is designed to make carpet cleaning/washing easier and faster and is not intended for use as a vacuum. We recommend vacuuming before using PowerDash™ on a carpet and do not recommend using PowerDash™.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Can this machine be used on the stairs?
For your safety, we do not recommend using this on stairs in any manner. If you are looking for a spot cleaner for easy stair cleaning, check out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full sized carpet cleaner with stair cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology AND it includes upholstery and stair cleaning tools.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How much does this product weigh?
PowerDash™ is incredibly lightweight, weighing only 13Lbs!
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
How easy is it to clean the product?
PowerDash™ is easy to clean. It has a removable nozzle that allows easy access to the brush roll so you can remove any dirt or debris residue from the cleaner. The Dirty Water Tank also has a Quick Pour Spout for convenient cleanup.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
Does this come with an upholstery tool or any other accessories?
No, Powerdash™ does not come with additional tools. We’d recommend checking out the HOOVER® ONEPWR™ Spotless GO™. It’s a compact, lightweight, portable cleaner that is great for cleaning stairs and upholstery. For a full-size carpet cleaner with upholstery cleaning attachments, check out the HOOVER® SmartWash™+ Automatic Carpet Cleaner. It makes carpet cleaning as easy as vacuuming by eliminating the guesswork with Automatic Cleaning Technology.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.
What kind of solution do I need to use?
We have an array of solutions that will cover your cleaning needs! See our Cleaning Solutions page for more information.