Terms of Service
Thank you for visiting The Hoover Company Web Site. We've set up some ground rules for use of this site. Hoover reserves the right to change these guidelines at any time, and each visit you make to this Hoover Web Site shall be subject to the current guidelines.
Please note that we are not allowed to review new ideas for our business (like product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Hoover programs. By submitting an idea, you waive any right to compensation of any type for the idea. Also, please remember that you are responsible for whatever material you submit, and that you, and not Hoover have full responsibility for the message, including its reliability, originality, and copyright. Any and all rights to materials and ideas submitted to us become the exclusive property of Hoover.
By sending us a message in the e-mail area, you agree to have it (along with your name) posted for public viewing both here and in other Hoover promotional and advertising materials without compensation. All messages that do get posted here represent the opinions of Hoover appliance users and do not represent the ideas or opinions of Hoover. You may copy them as much as you'd like for personal use, but redistribution in any way requires the permission of Hoover. In consideration of this authorization, you agree that any copy of this information which you make shall retain all copyright and other proprietary notices contained herein.
THE MATERIALS AND INFORMATION ON THIS WEB SITE ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATION OF PRIVACY OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.
You specifically acknowledge that Hoover is not liable for the defamatory, offensive or illegal conduct of third parties.
Hoover may make improvements and/or change in the products and/or programs described in The Hoover Web Site at any time without notice.
All promotions offered in the Hoover Web Site apply to the United States unless otherwise noted.
Hoover offers services and products in many parts of the world. This Web Site may refer to certain services or products which are not available worldwide, without specifically limiting the offers as such. Such reference does not apply that Hoover intends to offer such service or products in all countries.
Making a Purchase
The Hoover Company accepts VISA, Mastercard, Discover and American Express either on-line or via the mail-in order form. Please note: Credit card purchases will appear on your monthly billing statement as Royal Appliance.
Credit Card Security
All of your account and order information, including your mailing addresses, e-mail address and phone number will be encrypted to insure your privacy. You enter this information on a page that uses the Secure Socket Layer (SSL) protocol by default. What that means is that your information is sent to us through a secure connection between you and hoover.com.
Please use your Hoover® product safely. Always follow packaging instructions and directions before use. Please contact us if you have any questions related to the use of your Hoover® product. The views, opinions, depicted results and experiences expressed in user-submitted comments are solely those of the author and do not necessarily reflect those of the makers of Hoover® products and may not be representative or typical of the product under actual conditions of use as directed. User comments are not edited for accuracy or safety. The Hoover® Facebook page is run and maintained by individuals from Hoover® and select marketing agencies.
Warranty Policy Statement
Replacement Parts: 90 days from date of purchase.