Hoover ®

Free Shipping on any order over $99. Use Promo code MAYFS. Or $4.95 flat-rate shipping sitewide. No code required! On orders shipped via standard shipping within the 48 US Contiguous States!

Returns

Return Policy Statement

  • Products purchased directly from Hoover.com may be returned for credit within 30 days of the date of purchase.
  • Please allow 4-6 weeks for processing of a return.
  • Returned products must be sent postage prepaid to the following address:
    The Hoover Company
    Attn: Returns
    7005 Cochran Road
    Glenwillow, Ohio 44139
  • Credits are issued via the payment method used for original purchase.
  • Beyond 30 days credits will only be issued when Hoover determines that the return is due to a mistake made on the original order by Hoover.
  • Products sent in to Hoover will not be returned to sender whether credit is issued or not.
  • Shipping charges are not credited.
  • Hoover does not reimburse postage/shipping charges to return product. Products returned "collect" or "COD" will not be accepted.
  • Any other questions, please contact customer service at (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST